Sue Johnston, helps you talk so people listen and listen so people talk. A professional coach and trainer, her specialty is communication at work. She’s dedicated to helping people inspire their audiences, so they move from “Huh?” to “Hey, let's do that!” Sue spent over a decade on teams introducing technological and organizational change in large organizations. She's the author of 'Talk To Me: Workplace Conversations That Work' and the founder of It's Understood Communication. Recent international conference presentations include Agile 2013 and International Association of Business Communications Symposium 2012. Sue lives and works in Waterloo, Ontario.